Touch-screen terminals
POS-grade 15.6″ capacitive units with customer-facing displays.
All-in-one · Linux/Windows
Services
Three pillars.
Three pillars.
One team delivers all of them.
We don’t hand you off between vendors. XlevelRetail owns software, hardware and process — so when something needs to change, there’s one place to go.
01
Software
Retail solutions,
implemented properly.
ZhiftERP & ZhiftPoS implementations tuned to Nigerian multi-branch retail — real-time inventory, centralised reporting and seamless inter-branch transfers. We don’t just install — we configure, migrate and embed until your teams own it.
What’s included
- System selection & configuration Module selection, account chart setup, branch hierarchy, user roles & workflows.
- Data migration & reconciliation Item master, supplier ledgers, opening stock, customer balances — verified pre and post-cutover.
- Multi-branch deployment Phased rollouts from pilot store to full network with central HQ visibility.
- Integrations & reporting Payments, e-invoicing, BI dashboards and finance integrations configured against your KPIs.
- Training & hypercare Role-based training and on-the-floor support through go-live and stabilisation.
ZHIFTERP · MODULE MATRIX
InventoryReal-time stockLive
Point of SaleZhiftPoS tillsLive
ProcurementPOs · GRNsLive
Inter-branchTransfersLive
PricingPromotionsTuning
FinanceGL · AR · APLive
ReportingBI · DashboardsLive
ComplianceFIRS · VATLive
LoyaltyCustomerPhase 2
Deployment
32 branches · 120 tills · Multi-region
02
Hardware
Hardware that
works on day one.
We source, configure and install every piece of in-store hardware so it talks to your software stack and survives the realities of Nigerian retail — from power irregularities to high-volume checkout.
Receipt printers
80mm thermal printers, USB + LAN, auto-cutter, fast warm-up.
Bixolon · EpsonBarcode scanners
2D omnidirectional, presentation & handheld, fast acquisition.
Honeywell · ZebraWeighing scales
Bench & counter scales integrated to PoS for fresh categories.
CAS · BizerbaCash drawers
Robust 4-bill / 8-coin drawers with software-triggered release.
Heavy-duty steelIn-store networking
Managed switches, Wi-Fi 6 APs, VLAN segmentation & UPS.
Ubiquiti · Mikrotik
03
Consulting
Close the gap to
your best store.
Process reviews, SOP design, staff training and KPI frameworks — so the discipline that makes your flagship branch perform is repeated everywhere else.
Branch-by-branch process review
Structured assessment of every branch against a standard operations baseline — receiving, stockkeeping, replenishment, checkout, end-of-day.
- On-site observation
- Gap analysis vs. flagship
- Quick-wins roadmap
SOP design & rollout
Written, role-based standard operating procedures — clear, visual, branch-friendly. Backed by checklists you can audit against.
- 40+ SOPs delivered
- Versioned & central
- Audit-ready
Staff training
Practical, on-the-floor training programmes — cashiers, supervisors, branch managers. Tested for competency, not just attendance.
- 600+ staff trained
- Role-based curricula
- Competency tested
KPI & performance frameworks
Benchmark dashboards so you can see — branch by branch — exactly where the performance gaps are and what’s closing them.
- Branch league tables
- Stock, sales, shrinkage
- Monthly cadence
04
How we deliver
A 5-phase rollout,
repeatable across every branch.
Whether you’re three branches or fifty, the same disciplined sequence gets each store live without disrupting trading.
-
Phase 01
Discover
Stakeholder interviews, branch visits, current-state mapping and risk assessment.
-
Phase 02
Design
Target operating model, system configuration, hardware BoM, SOP & training plan.
-
Phase 03
Build
System configuration, data migration prep, hardware staging & SOP documentation.
-
Phase 04
Pilot & Go-Live
One-branch pilot, validation, then phased branch-by-branch cutover with on-site hypercare.
-
Phase 05
Embed & Support
Ongoing optimisation, KPI tracking, SLA-backed support and continuous improvement.
Common questions
§ FAQ
Questions we get
all the time.
Short answers to the questions retailers usually ask before booking an initial consultation.
Do you only work with ZhiftERP & ZhiftPoS?
ZhiftERP & ZhiftPoS are our deepest specialism and where most of our reference deployments live. We’re an implementation partner of Zhift Platforms Ltd, so it’s the stack we can configure fastest and support most thoroughly. If your business already runs on a different platform, the consulting and hardware pillars still apply.
How small or large a retailer do you work with?
We’re built for multi-location retailers — typically three branches and above. Past clients have ranged from regional chains of a handful of stores to enterprise retailers operating 50+ locations nationwide.
Can you handle hardware sourcing only?
Yes — we frequently take on standalone hardware engagements for existing software stacks. We source, configure and install so the equipment is fully functional with your current systems from day one.
What does “one accountable partner” look like in practice?
One project lead, one statement of work, one support number. If inventory data isn’t reconciling at branch close, you don’t have to decide whether to call the software vendor, the network installer or the trainer — you call us, and we own the fix.
How long until a typical branch is live?
For a single branch on an existing platform, 4–8 weeks is typical. For a multi-branch rollout, the first branch goes live in 8–12 weeks and subsequent branches roll out on a weekly or fortnightly cadence.
Start with a conversation
Tell us about your stores. We’ll tell you where the biggest wins are.
No commitment — just clarity, and a clear plan across software, hardware and process.